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All sculptures will be shipped out within 24 hours of the
order, if ordered before 11AM EST Monday through Friday. Dharma
Sculpture uses UPS Ground to ship sculpture weighing up to 150
pounds.
Shipping
Rates
Shipping rates
are automatically calculated during checkout. You can see the
shipping costs by starting the checkout process and placing your
address in the shipping address boxes or you can email us at
info@dharmasculpture.com
or call us at 1-888-DHARMA-4, 1-212-673-0384 for a shipping estimate.
UPS
UPS standard ground shipping takes 2-7 days for delivery. We offer
2-day and 3-day air service from UPS. UPS does not deliver on
Saturday unless specified in the “Special Instructions for
Shipping" box during checkout. An additional $12.50 will be
manually added to your order for Saturday deliveries.
If your order requires any
special needs
please make you request it in the “Special Instructions for
Shipping" box within the shipping instructions section of
checkout. Someone will contact you to accommodate your request.
There will be a surcharge that will be added to the shipment on
statues sent to Alaska, Hawaii, Puerto Rico and the U.S. Virgin
Islands.
Shipments over 150 Pounds; ABF Shipping
For items over 150 pounds, we use a white glove, freight ground
service; ABF Shipping. If you require a lift gate there will
be an extra $50 charge.
All customers requiring freight ground shipment will be contacted
prior to shipping. ABF shipping handles sculptures up to 6000
pounds.
Insurance
Dharma
Sculpture packs each sculpture with care, and ships each package
with
full
insurance.
Tracking Numbers
After your order has been picked up by either UPS or ABF shipping, we will
email you the UPS or ABF
tracking number
in order for you to track your shipment's journey to your home.
Packing
We take the
utmost care
in shipping and packing each sculpture.
It is very important to us that each sculpture arrives whole and
undamaged. We use double-thick, corrugated cardboard boxes
for all UPS deliveries. For all freight deliveries, a wooden
crate is built to fit that individual sculpture's dimensions. Each piece
is packed in one layer of packing material then wrapped with extra
thick bubble wrap. The sculpture is then packed with a layer of
packing material with at least four inches of thickness between
your bubble wrapped sculpture and the corrugated box or wood
crate.
Handling and
packaging are included
in the shipping price for both UPS and Freight delivery charges.
Pick up
If you would like to
pick up
your
order please select the Pick Up option in the drop down menu in
the shipping section of the checkout. A Dharma Sculpture
representative will contact you after you have purchased your item
to arrange a pick up date and time.
Damage
We take
the utmost care
to insure that a sculpture is not damaged in shipping by packing
each piece with care. However, no matter how perfectly a
sculpture is packed, the journey from our store to your home is
out of our hands. If a sculpture has been damaged in
shipping please notify Dharma sculpture within 48 hours so that
the proper insurance measures can be taken. Be sure to keep
all of the packing materials which will be needed for inspection by the
shipping company. Again, we take the utmost care to insure that
any damage does not happen in the first place. In the event of a
piece arriving damaged Dharma Sculpture will pay for the return
shipping and you will
not be charged
any service charges.
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